Bitmex, the largest crypto-derivative purse in the world, has accidentally destroyed tens of thousands of users. An email newsletter about upcoming updates of Bitmex indexes contains a large part of the company's mailing list, exposing the addresses of its users to the public. In a second embarrassment, Bitmex is hacked his Twitter account shortly after.
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Bitmex suffers a day of judgment
The 24 hours were difficult for trading derivatives. Shortly before Bitmex CC appeared on its mailing list, Deribit was forced to reimburse traders liquidated due to an error in its price index. Bitmex users are now being asked to modify their information, with hackers and phishers being certain to try to crack the e-mail addresses disclosed, many of which may be linked to accounts on different encrypted exchanges. The Bitmex database disclosed and aggregated is now on sale on darknet.
Deribit will reimburse more than $ 1.3 million in losses related to the release of BTC calculation data at around 21:00:00 UTC on October 31, 2019.
The Deribit insurance fund will not be used to cover these losses, but compensation will be covered by Deribit.
– Deribit (@DeribitExchange) October 31, 2019
Exchanges such as Binance have already advised their users to edit email addresses if they were also linked to Bitmex. The error is a brutal reminder to traders that they use a unique email address and password for each platform, using a password manager if necessary.
The public relations disaster worsened when the official Twitter account of Bitmex was briefly compromised. tweets by reading "hacked" and "take your BTC and run. Last day for withdrawals. "
In one declarationBitmex cited a software error as being the cause of the email violation and pointed out that, apart from the email addresses, "no other personal data or account information was disclosed and no other e-mail n & # 39; 39, was sent ". Bitmex e-mail addresses to their contact lists and provide two-factor authentication (2FA) for all their accounts.
"We are aware of an email leak from a large-scale user from another exchange."
If you are one of the affected users and you also have a Binance account under the same email address, we recommend that you immediately change your email address by doing the following: https: //t.co/sgEr5sqleg
– Binance (@binance) November 1, 2019
Tens of thousands of addresses exposed
Bitmex's deputy VP of operations, Vivien Khoo, said that even though email had been sent to the majority of Bitmex users, not all of them were concerned. according to skew.com, the stock exchange – based in Seychelles – has 22,000 average daily users. Larry Cermak said on Twitter "30,000 unique e-mails in total" were compromised.
As a result of the leak, Twitter was in flames with panicked users, some seeking to know how to delete their Bitmex account and others claiming they already received encrypted emails. It appeared that Bitmex required users to undergo a complete KYC, including a selfie with their ID and the word "Bitmex", in order to change their email address.
– WhalePanda (@WhalePanda) November 1, 2019
The email flaw is timely for Bitmex, which is being questioned by the US Commodity Futures Trading Commission (CFTC) to see if it allows US merchants to use its platform. Armed with thousands of user email addresses, the CFTC may well intensify its investigation.
The cost of reputation and regulation of the error has yet to be taken into account. Meanwhile, the fact of not using a blind copy in a mass email has given Bitmex and his normally gruff CEO Arthur Hayes a pause.
We would like to reassure our users that even if trolls can target our Twitter account, you can rest assured that all funds are safe.
– BitMEX (@BitMEXdotcom) November 1, 2019
Do you think that e-mail leakage will permanently damage Bitmex's reputation? Let us know in the comments section below.
Images courtesy of Shutterstock.
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